The most helpful and friendly staff. I love my local post office.
Only giving a one because you cannot put a zero. The red haired lady (clerk #15) was being belligerent behind the counter and was completely incompetent when I wanted insurance on my package. She refused to listen when I was telling her the correct zip code in which to send the package. Never been treated so poorly by a company I thought I could trust. Take it from me save yourself the trouble and choose fedex or ups. Hiram usps is not a good source.
Honestly I just think the hours are stupid. To be closed on a week day at 4:30 is super inconvenient. Especially for those of us who have to work Saturdays as well as week days so the window I can get there when they are still opened it rather small as is. It's literally been three weeks and I still haven't been able to pick up a package that was failed to deliver to my house (because my dog barks I guess? Just put it in the dang mailbox please!)It kind of takes the point out of ordering things when you have to go get them and you can't do that because they're always closed. My suggestion would to be to stay open to at least 5 or 5:30 so some of us could have a chance to pick stuff up after work. Not to mention those are pretty normal hours even my bank stays open longer! Its just ridiculous. I don't normally leave reviews let alone bad ones but I just need to pick up a package and it's turned into a month long affair because of the hours. Its just really aggravating. The people there are nice but the hours makes me hate the place. If they could fix that I would give 5 stars.
The employees are so kind here. Other locations I have been to are very short with customers and are never smiling. The ladies at this USPS were smiling, greeting customers and actually joking with customers. It was such a nice change from other locations.
Employees are always so friendly and fun, yet professional. I've never had any problems with mail going out. Also, they wait on you quickly; no long wait lines whenever I come. So efficient; always get their jobs done accurately and with genuine smiles and laughs!! :-D
United States Postal Service is a US Post Office based in Hiram, Georgia. United States Postal Service is located at 225 Main St, Hiram, GA 30141, USA.
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